FAQ
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Do you ship overseas?
Currently we are only shipping to the UK and Ireland. We are looking to extend this in the near future.
How do I track my order?
On confirmation of your order you will be supplied with a tracking number, which will enable you to track your order.
Can I edit or cancel my order?
We aim to process your order as quickly as possible, which means there’s only a short window where edits or cancellations may be possible—though we can’t guarantee it.
If your order has already been processed in our warehouse or you’ve received a shipping confirmation, we’re unable to make changes.
If you need to edit or cancel your order, please reach out to us at hello@beautifiedlondon.com with your order number, and we’ll do our best to assist you.
What is Eyelash Serum?
Eyelash serum is a nourishing formula designed to strengthen lashes and promote natural growth
How long will it take to see results?
Everyone’s lash journey is unique. Some start seeing results as early as 1–6 weeks, while others may notice their best results around 8–12 weeks
Is one Eyelash Serum enough to see results?
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How do I apply Eyelash Serum?
Apply eyelash serum to clean, dry lashes by gently brushing it along the lash line, usually once daily in the evening for full benefits.
What happens when I stop using Eyelash Serum?
When you stop using eyelash serum, your lashes gradually return to their natural growth cycle and may lose the extra length or fullness.
Can I use makeup whilst using Eyelash Serum?
Yes, you can use makeup while using eyelash serum—just let the serum fully dry before applying it.
Can I use Eyelash Serum if I have lash extensions?
Yes, you can use eyelash serum with lash extensions—it can help keep your natural lashes healthy and strong.
How long does a 3ml tube of serum last?
A 3ml tube of eyelash serum typically lasts 2–3 months with daily use.
Can you use Eyelash Serum more than once a day?
It’s best to use eyelash serum once a day, usually at night, for safe and effective results.
Is Eyelash Serum Safe?
Yes, eyelash serum is generally safe when used as directed, but it’s best to patch-test first and avoid contact with eyes.
Are your products Cruelty Free?
Yes, our products are 100% cruelty-free and never tested on animals.
Can I use Eyelash Serum if I wear contact lenses?
Yes, you can use eyelash serum with contact lenses—just remove lenses before application and wait until the serum dries. but reccomend that you consult with your doctor/optician prior to use
Can I use Eyelash Serum if I'm pregnant or breastfeeding?
It’s best to consult your doctor before using eyelash serum during pregnancy or while breastfeeding.
What is Lash Growth Mascara?
This mascara is enriched with our Advanced Eyelash Serum to help boost the appearance of volume, length, thickness, and curl.
Enjoy the ease of a smudge-proof, tubing formula that removes effortlessly—just apply warm water and gently rub. The mascara peels off cleanly, leaving no residue for a quick, mess-free removal.
Is your Lash Growth Mascara waterproof?
Yes, our mascara is water-resistant, though not fully waterproof.
Thanks to its tubular formula, it easily peels off with warm water and a gentle rub. It won’t smudge or run when exposed to minor water contact, ensuring long-lasting wear and effortless removal.
Why do we use peptide in our lip products?
Using peptides in our lip products is a must because of their anti-aging, plumping, and repair benefits.
Why do we use Shea Butter in our lip peptide product?
A rich, conditioning emollient powered by five essential fatty acids: palmitic, stearic, oleic, linoleic, and arachidic acids. This replenishes moisture and leave lips soft and supple.
Why do we use Vitamin E in our lip peptide?
Vitamin E is one of the most common and effective ingredients in lip treatments because it offers a mix of protection, repair, and nourishment. This is why it is one of our hero ingredients.
